Jaya Baji Privacy Policy

01 Introduction

This privacy policy explains how jaya baji collects, uses, stores, and protects the personal data of players who use the jaya baji platform. It applies to all services offered by jaya baji, including the website, the mobile app, sports betting, casino games, and any other features available on the platform.

Jaya baji is committed to handling your personal data responsibly. We understand that players in Bangladesh trust us with sensitive information — including payment details and identity documents — and we take that responsibility seriously. This policy is written in plain language so you know exactly what is happening with your data at every stage.

By registering an account with jaya baji or continuing to use the platform, you confirm that you have read and understood this privacy policy. If you do not agree with how jaya baji handles personal data, you should not use the platform.

02 Data We Collect

Jaya baji collects personal data in three main ways: information you provide directly , information collected automatically when you use the platform, and information received from third parties.

Jaya baji does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information. If we ever need to collect any additional categories of data, we will update this privacy policy and notify you in advance.

03 How We Use Your Data

Jaya baji uses your personal data for the following purposes:

• To create and manage your jaya baji account and verify your identity.
• To process deposits and withdrawals via bKash, Nagad, and Rocket.
• To provide access to sports betting, casino games, and other platform features.
• To detect and prevent fraud, money laundering, and other prohibited activities.
• To comply with legal and regulatory obligations applicable to jaya baji.
• To send you important account notifications, such as deposit confirmations and security alerts.
• To improve the jaya baji platform based on how players use it.
• To send you promotional offers and bonuses, where you have opted in to receive them.

Jaya baji will never use your personal data for purposes that are incompatible with those listed above. If we want to use your data for a new purpose, we will inform you and, where required, seek your consent before doing so.

04 Legal Basis for Processing

Jaya baji processes your personal data on the following legal grounds:

• Contract performance — processing your data is necessary to provide the jaya baji service you have signed up for, including account management and payment processing.
• Legal obligation — jaya baji is required by law to collect and retain certain data, including identity verification records and transaction histories, for anti-money laundering and fraud prevention purposes.
• Legitimate interests — jaya baji has a legitimate interest in processing data to detect fraud, improve platform security, and analyse platform performance, provided this does not override your rights.
• Consent — where jaya baji relies on your consent to process data (for example, for marketing communications), you have the right to withdraw that consent at any time.

05 Data Sharing

Jaya baji does not sell your personal data. We share your data only in the following circumstances and only with parties who are bound by appropriate data protection obligations:

• Payment processors — bKash, Nagad, and Rocket receive the transaction data necessary to process your deposits and withdrawals.
• Identity verification providers — third-party KYC providers receive identity documents you submit during account verification.
• Fraud prevention services — jaya baji may share data with fraud detection services to protect the platform and its players.
• Legal authorities — jaya baji will disclose personal data to law enforcement or regulatory bodies when required to do so by law.
• Platform infrastructure providers — hosting and technology providers who support the operation of jaya baji may process data on our behalf under strict contractual terms.

06 Cookies and Tracking

Jaya baji uses cookies and similar technologies to make the platform work properly and to understand how players use it. Cookies are small text files stored on your device when you visit the jaya baji website or use the app.

• Essential cookies — required for the platform to function. These include session cookies that keep you logged in and security cookies that protect your account. You cannot opt out of these.
• Analytics cookies — help jaya baji understand which pages and features are most used, so we can improve the platform. These are anonymised and do not identify you personally.
• Preference cookies — remember your settings, such as language preferences, so you do not have to set them every time you visit.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using jaya baji, but some features may not work as smoothly. Jaya baji does not use third-party advertising cookies or cross-site tracking technologies.

07 Data Retention

Jaya baji retains your personal data for as long as your account is active and for a period after account closure as required by law or legitimate business need. Specific retention periods are as follows:

• Account and identity data is retained for a minimum of five years after account closure to comply with anti-money laundering regulations.
• Transaction records are retained for a minimum of five years from the date of each transaction.
• Customer support communications are retained for two years.
• Analytics data is anonymised and may be retained indefinitely in aggregated form.

Once the applicable retention period has expired, jaya baji will securely delete or anonymise your personal data. If you request deletion of your account before the retention period has expired, we will restrict processing of your data to the minimum necessary to meet our legal obligations.

08 Your Rights

As a jaya baji player, you have the following rights in relation to your personal data. To exercise any of these rights, contact jaya baji support with your request and we will respond within 30 days.

09 Data Security

Jaya baji takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, or disclosure:

• All data in transit is protected by SSL/TLS encryption.
• Sensitive data at rest is stored using industry-standard encryption.
• Access to personal data within jaya baji is restricted to staff who need it to perform their role.
• Our systems are regularly monitored for security vulnerabilities and unusual activity.
• Payment data is handled by PCI-DSS compliant payment processors and is never stored directly on jaya baji servers.

Despite these measures, no online platform can guarantee absolute security. If you suspect that your jaya baji account has been compromised, contact support immediately and change your password. You can also help protect your account by using a strong, unique password and not sharing your login credentials with anyone.

10 Children's Privacy

Jaya baji is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If we discover that a jaya baji account belongs to a person under 18, we will close the account immediately and delete all associated personal data.

If you believe that a minor has registered on jaya baji, please contact our support team immediately so we can investigate and take appropriate action.

11 Policy Updates

Jaya baji may update this privacy policy from time to time to reflect changes in how we operate, changes in applicable law, or improvements to our data practices. When we make significant changes, we will notify you via the platform or by email before the changes take effect.

The date at the top of this page shows when the policy was last updated. We encourage you to review this page periodically to stay informed about how jaya baji protects your personal data. Continued use of the platform after an update constitutes acceptance of the revised policy.

12 Contact Us

If you have any questions about this privacy policy, want to exercise any of your data rights, or have a concern about how jaya baji handles your personal data, please get in touch with our support team. We are available 24 hours a day, 7 days a week via live chat on the platform.

You can also reach us by email at [email protected]. Please include your registered username and a clear description of your request so we can handle it as quickly as possible.